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Ordering and Payment
Everything you need to know about placing and managing your order.
Browse our collection, choose your configuration and fabric, then add to cart and check out. If you need help deciding, we are always happy to assist.
We accept all major credit cards (Visa, Mastercard, Amex), as well as Shopify Pay, Apple Pay, and Google Pay. Financing is also available at checkout.
Orders can be modified or cancelled within 24 hours of placement. After that, shipping may have already started. Reach out as soon as possible and we will do our best to help.
You will receive various emails detailing the journey of your sofa from our warehouse to your home! You will get an email once the warehouse has fulfilled your order, and another once it has shipped with tracking information. Our delivery partner will call you in advance to schedule a specific delivery time that works for your schedule. Your boxes will be carefully dropped off at your door.
Shipping and Delivery
Free shipping across Canada. Here is what to expect.
Standard shipping typically takes 5 to 7 business days. Express shipping is available for 2 to 3 business days.
Delivery times vary depending on your location but typically range from 3 to 10 business days. Once your order is on its way, you will receive a tracking number so you can monitor your delivery progress.
Your couch will arrive in 3 to 5 manageable boxes, depending on your configuration. Our delivery partner will call you a day or two before arrival to schedule a specific delivery time that works for you. Each box is designed to be easy to maneuver. We recommend having a friend help you carry them inside for safety and convenience. Once unpacked, you will find all couch components along with clear, simple assembly instructions. Additionally, we suggest watching our assembly video for help!
Yes, we offer free standard shipping on all orders over $50.
Currently we ship within Canada only. We are working on expanding so stay tuned.
Once your order ships, you will receive a tracking number via email. You can also track your order anytime from our Track My Order page.
Returns and Warranty
We stand behind what we make. Here is our promise.
We want you to absolutely love your sofa! That is why we offer a 30-day trial period. If it is not the perfect fit for your home, we will arrange a hassle-free return. With many 5-star reviews from satisfied customers across Canada, you can feel confident in your choice. Check out customer photos and testimonials to see real-life examples of our sofas in homes just like yours.
We accept returns within 30 days of purchase for a full refund or exchange.
To get started with your return, please provide your order number, order details, name, and reason for the return. Email this information to sales@everyonefurniture.com with the subject line "Return". Our Customer Care Team is here to assist you every step of the way, ensuring a smooth and hassle-free experience. Make sure you also include some photos of your sofa.
Return shipping is free for defective items. For other returns, a small shipping fee applies.
Our two-year limited warranty covers manufacturing defects in materials and workmanship, including structural components, upholstery, mechanical parts, sewing, and assembly. This warranty does not cover consumer-caused damage such as normal wear and tear, misuse, or staining. An optional Extended 5-Year Warranty is available for purchase at checkout. For full details, please visit our Warranty Page.
Once we receive and inspect your return, we will process your refund within 1 to 2 business days. After that, your bank or payment provider may take an additional 3 to 10 business days to post the refund to your account.
Product and Assembly
Built to be configured your way and easy to live with.
We picked our fabric with real life in mind - you know, the one with pets, kids, snacks, and that one friend who cannot drink coffee without spilling. Our chemical-free, high-quality polyester is tough, low-maintenance, and naturally stain-resistant thanks to its tightly woven fibers that help repel liquids and dirt. Translation? Spills slide off, crumbs brush away, and cleaning takes about as much effort as hitting "Next Episode."
Yes! Each seat module is equipped with our crocodile clamp system. Simply align the clamp with the receiving end connector and press them together until you hear a click. The modules connect securely and are easy to disconnect when needed.
Thanks to our stain-resistant, chemical-free polyester fabric, most messes never even get a chance to settle in. For everyday spills, a quick dab with a clean, damp cloth is usually all it takes. Feeling extra thorough? Every cover unzips so you can toss it right into the washing machine on a gentle cycle. Just be sure to air dry or tumble dry on low to keep it looking fresh.
Our products are made from high-quality, sustainable materials. Check individual product pages for specific details.
Yes, we are committed to sustainability and use eco-friendly materials whenever possible.
Yes. The Everyone Dream Sofa is designed to assemble without tools. The modular pieces click together in minutes. No IKEA-level frustration, we promise.
Absolutely. That is the beauty of modular design. Rearrange, add pieces, or change the layout whenever you like. Your sofa, your way.
Financing
Your dream sofa should not wait for payday.
Yes. We offer flexible financing so you can get the sofa you want now and pay over time. Apply at checkout. It only takes a few minutes.
Simply select the financing option at checkout. You will be guided through a quick application and receive a decision in minutes.
The initial application uses a soft credit check and will not impact your score.
Terms vary by provider and application. Options typically include 3, 6, and 12 month plans. Full details are shown during the application process at checkout.