Shipping policy
Shipping & Delivery
Delivery Options
Everyone Furniture partners with multiple delivery providers across Canada to offer the best delivery experience possible based on your location.
Depending on your area, available delivery services may include:
- Inside-front-door delivery
- To-door delivery
- Main entrance or lobby delivery
- Curbside delivery
Available delivery methods vary based on city, building access, carrier availability, and safety restrictions.
For many major cities, we now offer upgraded in-door front entrance delivery through select delivery partners. In smaller towns, rural areas, or locations outside major service zones, delivery may be limited to to-door or curbside service.
If you’d like to confirm what delivery method is available for your specific location, feel free to contact our team through live chat and provide your city and postal code. We’ll be happy to check available delivery options for your area.
Our team and delivery partners will always choose the most suitable delivery method available for your location.
Estimated Delivery Times
Delivery timelines typically range from 6–12 business days after your order is placed.
Please note that delivery timelines are estimates only and may vary depending on:
- Your location
- Carrier scheduling
- Weather conditions
- Building accessibility
- Remote or rural delivery areas
- Seasonal shipping volume
While we work closely with our delivery partners to ensure timely delivery, Everyone Furniture is not responsible for delays caused by third-party carriers or circumstances outside our control.
If delays occur, we will provide updates whenever possible.
How Shipping Works
1. Order Confirmation
After checkout, you’ll receive an order confirmation email confirming your purchase.
2. Warehouse Preparation
Once your order has been prepared for shipment, you’ll receive a shipping preparation update from our warehouse team.
3. Shipping Confirmation & Tracking
When your order ships, you’ll receive a shipping confirmation email.
Shipments can be tracked directly through our website, or through tracking updates sent by our delivery partner via text message.
Please note that tracking availability and update frequency may vary depending on the carrier and delivery location. In some rural or remote areas, live tracking updates may be limited. If this occurs, we’ll provide delivery estimates directly whenever possible.
4. Delivery Scheduling
Our delivery partner will contact you in advance to coordinate a delivery appointment.
Delivery appointment availability may vary depending on your location and carrier route scheduling.
Someone must be available to receive the order at the scheduled delivery time.
Shipping Rates (Canada)
Free Shipping
Everyone Furniture offers free standard shipping across most of Canada.
In some remote or rural areas, special delivery arrangements may be required. If additional shipping fees apply, they will be clearly shown at checkout before purchase.
Additional shipping charges typically start at $149 CAD depending on location and carrier access.
If you’re unsure whether your area qualifies for standard shipping, feel free to contact us before placing your order.
Delivery Day Expectations
Delivery services vary depending on location and carrier availability.
Standard Delivery Includes:
- Furniture delivered boxed and ready for assembly
- Delivery to the agreed delivery point
- Scheduled delivery coordination
Please Note:
- Assembly is not included
- Packaging removal is not included
- Certain carriers may not move items beyond the building entrance, curbside, or accessible delivery point
- Delivery limitations may apply due to stairs, elevators, narrow hallways, building policies, weather, or safety concerns
Where available, upgraded in-door front entrance delivery services may include placement just inside the front entrance of the home or building.
Final delivery discretion remains with the carrier based on safety and accessibility at the time of delivery.
Missed or Failed Deliveries
If a delivery attempt is made and no one is available to receive the shipment, the carrier may:
- Reschedule delivery
- Hold the shipment at a local terminal
- Return the shipment
Additional redelivery, storage, or return fees may apply depending on the carrier’s policies.
Any applicable fees will be communicated before charges are processed.
Order Processing Times
In-Stock Orders
- Prepared for shipment within 24–48 hours
- Tracking information typically sent within 2–4 business days
Pre-Order or Backorder Items
- Ship once inventory arrives at our warehouse
- Processing time is in addition to the estimated product lead time listed on the product page
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Incorrect or incomplete addresses may result in:
- Delivery delays
- Additional carrier fees
- Rerouting charges
Any address changes requested after shipment may incur additional fees.
Questions & Support
If you have any questions about shipping or delivery expectations, feel free to contact us:
We’re happy to help clarify delivery options before your order ships.
Last Updated: May 2026
